Q. Can I cancel or return an order?

We do not accept cancellations or returns at the convenience of the customer.
If you receive an item that is different from what you ordered, please contact us through CONTACT for an exchange.

 

Q. Can I exchange damaged merchandise?

Please contact us from  CONTACT with a picture of the original item.

 

Q. Do you offer gift wrapping?

Please purchase gift wrapping (200Yen).

 

Q. How long does it take to receive the product?

About 2-3weeks for international shipping.

About 1 weeks for inside Japan.

 

Q. What is the shipping method?

All the items will ship from Japan.

We use Japan Post's "Click Post" shipping method to deliver your order to your mailbox for inside Japan.

EMS or International E-packet  for International shipping.

 

Q. Is it possible to change the delivery address?

Please contact us through CONTACT.

 

Q. Can you ship overseas?

Currently, we are abailable to ship below countries.

 

USA, Korea, Taipei, HongKong, Ausutralia, Belgium, China, Canada, England, Greek,  India,Netherlands, Singapore,Spain, Switzerland, Turkey, Pakistan, Philippine

 

If you have any other questions, feel free to contact us through CONTACT page.